Here are some tips on how to properly use and care for your lamps:
- Always exercise caution when lighting any type of candle with a match.
- Never pull out a liquid wax cartridge wick to increase the size of the flame! All wicks are preset to ensure maximum burn times, and changing the length will actually decrease the burn time.
- Never drop a match or other debris onto the candle. This debris can act as a second wick and may subject the glass to additional heat stress and potential cracking.
- Glass lamps should be cleaned with warm water & mild detergent. Glass holds its temperature for long periods of time and placing warm glass in cold water may cause enough stress to result in breakage. Never put glass globes in a dishwasher.
- If you have a metal base it should be cleaned with a soft, dry cloth. They?re treated with a protective lacquer coating and should never be cleaned with an abrasive cleanser.
- Lamp bases can be cleaned with a mild detergent and water. Do not use an abrasive scourer or cleanser. They are not recommended for dishwasher cleaning. For polishing, standard brass or chrome products are fine- just follow the instructions for use on the product you choose.
- IMPORTANT: Polycarbonate filters are NOT flameproof, and will burn if put directly into flame.
- Soot should not be a problem as our cartridges are smokeless, provided the wick is not tampered with. To clean soot from glass, use a mild detergent and scourer.
